How to successfully integrate AI in your organization: insights, prerequisites, and practical experience

From vision to workable implementation

Many organizations are experimenting with AI today, but face the same reality: pilots stall, adoption falters, and the expected impact fails to materialize. The technology itself is rarely the problem. The way it's embedded within the organization is.

The Think Tank New Technology is organizing this event and will work with you to explore how to make AI truly workable within an organization. We'll start from a clear principle: AI's success or failure depends on organizational choices, not on technology. Anyone who leaves ownership vague, postpones governance, or underestimates adoption undermines their own ambition.

Jonas Soenen, AI Tech Lead at Dataroots, shares the essential prerequisites that, in practice, make the difference between experimentation and sustainable impact. Using eight concrete "guardrails," you'll gain clear insight into what's needed in terms of ownership, governance, data quality, change, and continuous adjustment. This isn't an abstract model, but a verifiable framework that you can immediately apply to your own organization.

Kim Smets, VP Data & AI at Telenet, also offers an honest, practical reflection from a customer services perspective. What worked as hoped? What proved more challenging than anticipated? What choices made the difference between promise and results? You'll gain insight into the realities of implementation within a large organization, including the lessons learned.

We'll conclude with an open discussion with the participants. Don't expect a one-way conversation, but rather a meaningful dialogue with peers who, like you, no longer want to explore AI but rather to successfully integrate it.

This event goes beyond strategy: it offers you practical guidance, leaving you with a clear framework, sharp insights, and concrete points of attention to structurally embed AI in your organization.